Connect to a source

This article helps you:

  • Gain an understanding of the Sources interface that tracks outside data sources, as well as the monitoring of ingested data

  • Add a source to connect third-party data for analysis in Amplitude

Amplitude Data makes it easy for you to set up third-party platforms as data sources. This enables you to bring data generated with other tools into Amplitude.

Feature availability

This feature is available to users on all Amplitude plans. See our pricing page for more details.

Understand the interface

The Sources panel includes two tabs, Sources List and Ingestion Debugger.

The Sources List tab shows you a list of the active data sources for a project, the activity status of each source, and the event volume sent from that source in the last 30 days. 

The Ingestion Debugger is a trio of charts showing data for successful requests, events and identify counts, and error requests for the endpoints you specify. You can specify a time frame of either the last 3 hours or the last 90 days.

Below the Ingestion Debugger is the list of throttled users and devices. Here you can see a list of which users and device IDs have been throttled in the last 30 minutes, as well as a list of silenced device IDs.

Note

Throttled user IDs and device IDs appear only in the Ingestion Debugger for users with Manager permissions or higher. User with Member and Viewer permissions won't see anything in this section.

Set up ingestion error alerts

Configure email alerts to notify you when ingestion errors occur. This helps you identify and resolve data quality issues before they impact your analysis.

To set up ingestion error alerts, follow these steps:

  1. Navigate to Data > Sources.
  2. Select the Ingestion Debugger tab.
  3. Click Create A New Alert.
  4. Configure your alert settings:
    • Ingestion Path: Select the source of the error. For example, SDK or HTTP API.
    • Error type: Select the type of error that triggers the alert.
    • Threshold: Set the error rate or count that triggers an alert.
    • Evaluation Window: Set the frequency with which Amplitude checks for alerts.
    • Recipients: Add email addresses for people who should receive notifications
    • Alert frequency: Choose how often Amplitude sends alerts (for example, immediate, hourly, or daily)
  5. Enable the Alert and click Create Alert.

After you set up alerts, Amplitude monitors your ingestion error rates and sends email notifications when errors exceed your configured thresholds. This lets you proactively address data quality issues and maintain reliable analytics.

Best practices

  • Set up alerts for critical data sources that power key dashboards or reports
  • Include multiple team members as recipients to ensure alerts don't go unnoticed
  • Review and adjust thresholds periodically based on your typical error patterns

Add a data source

To add a new data source, follow these steps:

  1. In the left-hand rail, click Catalog.
  2. Look for the tile of the source you want to add. When you find it, click it.
  3. At this point, the specifics of what you’ll see on the screen depend on the source. In some cases, you will be redirected to log into your source account. In others, you’ll see a set of instructions on the source’s Set Up Connection tab:

Just follow the instructions you see on the screen to complete the setup process for your data source.

Source notifications

Notifications alert you when you have an issue with your source. By default, new sources notify the creator and Admins.

Editing your notifications

  1. In the left-hand rail, click Sources.
  2. Look for the source you wish to configure notifications for. When you find it, click it.
  3. Look for the Notifications Button with an email icon on the right side of your screen. When you hover over it, you should see Manage Notifications. Click the button.
  4. You can Subscribe or Unsubscribe yourself. You can also Manage Notifications to add or remove other email addresses.

Adding notifications to Slack

  1. Follow this guide to set up an email for your Slack channel or DM.
  2. Now, follow Editing your Notifications above to add that email to your source's notifications.
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June 11th, 2024

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