Cordial

Cordial is a customer engagement and data platform that unifies real-time data from anywhere in a brand's technology stack. Cordial enables you to engage with your customers in more personalized ways across email, SMS, mobile app, and more.

Cordial streams real-time customer behavior and profile data to Amplitude to help you get a 360-degree view of your customer's brand engagement across all channel touch points.

Setup

Amplitude setup

Copy the Amplitude API key for your project. There are no other setup steps in Amplitude.

Cordial setup

You can find detailed instructions on implementing this integration in the Cordial documentation.

Make sure the Amplitude feature is enabled in your Cordial account. Request access from your CSM.
Log in to Cordial, select Marketplace from the dropdown menu in the upper right corner, and select Enable on the Amplitude modal.
From the Outbound Data Settings options, select Configure, then paste in your Amplitude API key.
Configure your Outbound Contact Settings and Data Settings to send the desired data to Amplitude.